Apple Access Management

Prerequisites:

  • Verify and lock the domain on Apple Business Manager or Apple School Manager.
  • Configure at least one MDM server from the Apple Business Manager or Apple School Manager organizations, where managed apple IDs are present in the Ivanti Neurons for MDM.

Signing-in to Managed Apple ID allows organizations to control which Apple services and features users can access.

In Apple Business Manager or Apple School Manager, Allow Managed Apple Account on setting controls where users can sign in with their Managed Apple IDs. The administrators can configure this setting to restrict sign-in to managed or supervised devices, or allow it on any of the devices.

  • Any device (default): Users can sign in with their Managed Apple IDs on any device, regardless of whether it's managed by an MDM solution.
  • Managed devices only: Users can only sign in on devices managed by an MDM solution that supports the Get Token endpoint.

  • Supervised devices only: Users can only sign in on devices that are supervised (and managed) by an MDM solution that supports the Get Token endpoint.

These settings are a part of the broader "Access Management" for Apple Services within Apple Business Manager and Apple School Manager.

With enhanced security, restricting sign-in to managed or supervised devices can improve data security by ensuring that work-related data is only accessible on controlled devices.

Managed Apple Account Login will fail if zero or multiple Device Enrollment MDM server organizations are present in the Device Enrollment tab and the administrator sets the Allow Managed Apple Account on setting present under Access Management > Apple Services is set to "Supervised Devices Only" or "Managed Devices Only" in Apple Business Manager or Apple School Manger.

The devices will fail to log in if the Managed Apple account is not present in the Ivanti Neurons for MDM Device Enrollment MDM server.